Each vendor sets their own policies stated in each listing including fair, moderate, strict, and super strict.


FAIR (FULL REFUND TO THE CLIENT WITHIN A 24 HOUR NOTICE)

  • Gathr will provide a refund in full within canceling 24 hours before a booking.

  • If you’d like to cancel past the 24-hour window set for this policy, we will not provide a full refund to protect our vendors with last minute cancellations in coordination with our "Vendor Protection Policy".

  • Gathr will allow customers to reschedule within 24 hours before a booking.

  • If you’d like to reschedule past the 24-hour window, we will allow you to do so with a $75 service fee for each individual vendor booked. This fee goes hand in hand with our "Vendor Protection Policy".

 

MODERATE (FULL REFUND WITHIN A 1 WEEK NOTICE)

  • Gathr will provide a refund in full within canceling one week before a booking.

  • If you’d like to cancel past the one week window set for this policy, we will not provide a full refund to protect our vendors with last minute cancellations in coordination with our "Vendor Protection Policy".

  • Gathr will allow customers to reschedule within one week before a booking.

  • If you’d like to reschedule past the one week window, we will allow you to do so with a $75 service fee for each individual vendor booked. This fee goes hand in hand with our "Vendor Protection Policy".

 

STRICT (FULL REFUND WITHIN A TWO WEEK NOTICE, 50% REFUND WITHIN A ONE WEEK NOTICE)

  • Gathr will provide a refund in full with a two-week notice. Gathr will provide a 50% refund within a one week period before your booking date.

  • If you’d like to cancel past the two-week window set for this policy, we will provide you with a 50% refund if the event is canceled one week before the booking date. If you are past the one week window, gathr will not provide a full refund to protect our vendors with last minute cancellations in coordination with our "Vendor Protection Policy".

  • Gathr will allow clients to reschedule two weeks before their booking date.

  • If you’d like to reschedule past the two-week window set for this policy, we will allow you to do so with a $75 service fee for each individual vendor booked. This fee goes hand in hand with our "Vendor Protection Policy".

 

SUPER STRICT (FULL REFUND PAST 1 MONTH, 50% WITHIN TWO WEEKS TO A 1 MONTH NOTICE, 30% WITHIN 8-13 DAYS, NO REFUND FOR BOOKINGS LESS THAN 1 WEEK AWAY)

  •  Gathr will refund the client in full if they provide a more than a one month notice. Gathr will refund the client 50% within 14-29 days before their booking date. Gathr will refund the client 30% within 8-13 days before their booking date. If the client provides less than a 1-week notice, no refund will be issued.

  • Gathr will allow clients to reschedule one month before their booking date. No rescheduling past the one month window will be allowed unless approved by the vendor.

 

STRICT - 60 DAYS (FULL REFUND PAST 2 MONTHS, 85% WITH A 1 MONTH TO 59 DAY NOTICE, 50% WITHIN TWO TO THREE WEEKS, 30% WITHIN 8-13 DAYS, NO REFUND FOR BOOKINGS LESS THAN 1 WEEK AWAY)

  • Gathr will refund the client in full if they provide a more than a two-month notice. Gathr will refund the client 85% within 1 month to 59 days before their booking date. Gathr will refund the client 50% within two to three weeks before their booking date. Gathr will refund the client 30% within 8-13 days before their booking date. If the client provides less than a 1-week notice, no refund will be issued.

  • Gathr will allow clients to reschedule two months before their booking date. No rescheduling past the two-month window will be allowed unless approved by the vendor.